Monday, February 2, 2009

February 3: Conflict Analysis: Diagnosing Conflict

**Response to Lederach article missing because I couldn't find it on Moodle**

Carpenter and Kennedy: Chap. 4 "Analyzing the Conflict" + pgs. 67-69

In this chapter (and it's introduction), Carpenter and Kennedy layout a general plan for how one should go about analyzing a conflict in the realm of public disputes. It is a relatively detailed plan that contains information for how to enter the conflict for intervention purposes and how to gather the information necessary to develop a plan for action (or no action).
I thought this chapter was very helpful for gaining an understanding of the basic framework of "managing public disputes". It seems as though many writers give a basic idea of what intervention involves but there are fewer articles that give a step by step process. I like the guides that Carpenter and Kennedy give for gathering and analyzing information. The guides seem like they would be extremely useful in the type of situations the book deals with. I also noticed that they talk about using active listening (although they don't mention that exact term) to help get a clear idea of what the problem is.

Assessment Guide on Moodle

The assessment guide gives an outline of what should be considered when analyzing a conflict. It gives several groups of questions to explore in each situation under 6 main headings: (1) Parties, (2) Substance, (3) Subjective Dynamics in Conflict, (4) Relationships, (5) Background and Context, and (6) Strategic Issues/Resolution Potential. Overall, these are the main things that need to be considered when analyzing what is happening in a conflict and determining what steps should or should not be taken.
This assessment guide is similar to what is given in chapter 4 of Carpenter and Kennedy except more detailed. I like that it lays out the basic issues that need to be investigated while giving examples of what kinds of questions pertain to each issue.

Furlong, 2005. The Conflict Resolution Toolbox. Chap. 2.

This chapter gives 8 different models for analyzing conflict. The eight models are: (1) The Circle of Conflict, (2) The Triangle of Satisfaction, (3) The Boundary, (4) The Interest/Rights/Power, (5) The Dynamics of Trust, (6) The Dimensions, (7) The Social Style, and (8) The Moving Beyond models. While they all have similar goals, they analyze different aspects of the conflict and approach it from different viewpoints. No model is intrinsically better than another, however one may apply to a certain situation better than another does.
I liked this chapter because I am a very visual learner. The introduction of these 8 models in so short a chapter was slightly overwhelming, but I think it was a good way to see the differences between them. In a way, I think the presence of all of these models in just one chapter reflects the basic idea of conflict as a very complex thing. Although all of the models were interesting and seem useful, I really liked the Dynamics of Trust model because it offered a viewpoint that I hadn't really thought of before. The idea of blame being on a continuum with trust indirectly correlated seems logical and trying to plot a conflict on this model might help to see if there are issues with attribution error or distrust.

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